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migz

Store (sprocket) CD-KEY Email lost

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Hi! I lost my cd-key for Operation Arrowhead, And in my account settings I can't find the confirmation order. I got 2 times "pending payment" and i'm sure I already payed :)

No answer from Store.bi for 3 days.. Any idea what i can do?

Thanks

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Payments can take a few days until they arrive at BI store. May i ask how long ago you send the payment?

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Hi there! It was several months ago. I formatted my pc last week and now realised I do'nt have the email with the cd key anymore.. It was bought using VISA i think around May 2012

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I'm affraid there is nothing more for us here to do than to point you to the BI Store support contacts. Believe me, i wish i could do more.

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