migz 1 Posted October 23, 2012 Hi! I lost my cd-key for Operation Arrowhead, And in my account settings I can't find the confirmation order. I got 2 times "pending payment" and i'm sure I already payed :) No answer from Store.bi for 3 days.. Any idea what i can do? Thanks Share this post Link to post Share on other sites
[frl]myke 14 Posted October 23, 2012 Payments can take a few days until they arrive at BI store. May i ask how long ago you send the payment? Share this post Link to post Share on other sites
migz 1 Posted October 23, 2012 Hi there! It was several months ago. I formatted my pc last week and now realised I do'nt have the email with the cd key anymore.. It was bought using VISA i think around May 2012 Share this post Link to post Share on other sites
[frl]myke 14 Posted October 23, 2012 I'm affraid there is nothing more for us here to do than to point you to the BI Store support contacts. Believe me, i wish i could do more. Share this post Link to post Share on other sites
rstratton 0 Posted November 22, 2012 you should be able to find your cd keys in your sprocket/bi store acct settings on the website Share this post Link to post Share on other sites
Placebo 28 Posted November 28, 2012 Support@bistudio.com is the only way to get such support, not through the forums. Share this post Link to post Share on other sites
