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The last attempt does not, then probably nothing to do. I must speak with the manufacturer if there is a possibility that it can be returned. Do you know whom to turn to

Your first port of call should be the retailer you purchased the game from. It does sound as if there is some incompatibility issue with your particular hardware.

If you have no joy with your retailer then you can contact BI directly via their retail arm Sprocket. Just follow this link

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Thank you for all your answers, especially Jedra. Unfortunately, if we fail to find the error, now just hope that they will take the game back

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